This Privacy Policy explains how Sta-Built Construction, LLC (“Sta-Built,” “we,” “us,” or “our”) collects, uses, and discloses personal information we receive through our website, https://stabuiltpavers.com, and in the course of providing our services. By using our website or our services, you consent to the practices described in this Privacy Policy and our Terms of Use.

How We Collect Information

We collect information about you in the following ways: directly from you, when you provide it to us or interact with us; automatically, when you use or interact with our website or services; and from third parties, such as referral and public sources.

Information We Collect

To provide our services, we may collect the following categories of information:

• Contact and profile information, such as your name, address, email address, and phone number;
• Payment-related information needed to quote, invoice, and complete your project;
• Project and property details you share so we can prepare a design, estimate, or installation;
• Communications between you and us, such as emails, text messages, voicemails, and other correspondence; and
• Publicly available information from public sources and other third parties, in accordance with the law.

Online User Activity, Cookies, and Information Collected by Automated Means

We and our service providers and advertising partners may collect certain information about your device and your use of our website by automated means, including cookies, web beacons, pixels, and similar technologies. This information may be used to operate and improve our website, understand how visitors use it, remember your preferences, and deliver relevant advertising on our website and elsewhere. Most browsers let you block or delete cookies; if you do, some features of our website may not work properly. Because there is not yet a common understanding of how to interpret browser “Do Not Track” signals, we do not currently respond to them.

How We Use Your Information

We may use the information we collect to: respond to your inquiries and requests; provide, improve, and personalize our services; prepare estimates and complete projects; process payments; communicate with you about your project and about products, services, offers, and events that may interest you; conduct analytics and improve our website and services; and comply with our legal and contractual obligations. You can opt out of marketing communications at any time, as described below.

How We Share Your Information

We do not sell your personal information for money. We may share your information with: our affiliates and service providers who perform functions on our behalf (for example, design, IT, payment processing, marketing, and installation partners); advertising partners as described above; and others as needed to complete your project. We may also disclose information when required by law, to enforce our agreements, to protect the rights, property, or safety of Sta-Built, our customers, or others, or in connection with a business transaction such as a merger or sale of assets.

How We Protect Your Information

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against accidental, unlawful, or unauthorized loss, access, disclosure, or use. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Links to Third-Party Sites

Our website may contain links to third-party sites. Any information you provide to, or that is collected by, those sites is governed by their privacy practices, not this Privacy Policy. We are not responsible for the content or practices of third-party sites, and we encourage you to review their privacy statements.

Your Privacy Options

You have choices about how we communicate with you:

• Email: unsubscribe from marketing emails at any time using the link in the email or by contacting us.
• Text messages (SMS): if you receive marketing texts, reply STOP to opt out. Message and data rates may apply.
• Direct mail and phone: contact us to be removed from our mailing or calling lists.
• Online advertising: you can limit interest-based advertising through your browser settings and industry opt-out tools.

Even if you opt out of marketing, we may still send you non-marketing messages about your project or account.

Your Washington Privacy Rights

Sta-Built serves homeowners across Washington, and we are committed to handling the personal information of Washington residents responsibly. We will honor reasonable requests from Washington residents to:

• access the personal information we hold about them;
• correct inaccurate personal information;
• request deletion of personal information we collected from them; and
• opt out of marketing communications.

We do not sell personal information for money, and we do not knowingly collect, use, or share “consumer health data” as defined by Washington’s My Health My Data Act. To exercise any of these choices, see “How to Submit a Request” below. We will not discriminate against you for exercising your privacy rights.

How to Submit a Request

To submit a privacy request — including to access, correct, or delete your information, or to opt out of marketing — contact us through our Contact Us page or by phone at (360) 338-0533. We may need to verify your identity before acting on your request, and you may designate an authorized agent to submit a request on your behalf.

Children

Our services and website are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of our website or services after we post changes means you accept the updated Privacy Policy.

Contacting Us

If you have questions about this Privacy Policy or our privacy practices, contact Sta-Built Construction, LLC by phone at (360) 338-0533 or through our Contact Us page.